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OUR COURSES

Featured Courses

HealthCARE Transformed BUNDLE

In this bundle, you will purchase all courses to promote soft skill development! CARE for All, Win Win Conversations, Being in Balance, and Let's Talk Money

$10.00 USD

Available Courses

CARE for ALL

In this module, we will provide you with the CARE acronym to help you and your team engage with each and every patient that you come in contact with.  We provide you with tips and tricks in first impressions, telephone etiquette, team building, and exceeding patient expectations to improve patient satisfaction and go above and beyond to improve the overall patient experience.  It is all about remembering that each patient has a story and meeting them where they are to serve them with the very best service possible.

$12.00 USD

Win Win Conversations

In this module, we will provide you ways to handle conflict within your healthcare organization.  We provide the overall understanding of how different personalities take on different roles when faced with disagreement.  We also provide a CALM technique for dealing with conflict with your co-workers and we suggest using HEART so that they patients feel heard and you can dissolve situations with your patients.   

$6.00 USD

Win Win Conversations

In this module, we will provide you ways to handle conflict within your healthcare organization.  We provide the overall understanding of how different personalities take on different roles when faced with disagreement.  We also provide a CALM technique for dealing with conflict with your co-workers and we suggest using HEART so that they patients feel heard and you can dissolve situations with your patients.   

$6.00 USD

Let's Talk Money

In this module, we dive into the different parts of health insurance, setting the foundation for you, so that you are able to better explain and collect from your patients.  

$4.00 USD