we help healthcare organizations GROW with relationship marketing
- we help you train your people to keep them happy and engaged
- we help you love on your patients to grow your word of mouth advertising
- we help you engage with your referring providers
Do you need help with soft skill training for your healthcare employees?
Let us help you pour into your employees,
so that they can pour into your patients!
Watch DEMO VIDEO today!Marketing is what we do, but teaching is our passion!
We're not your typical marketing firm. Web development, SEO, and traditional advertising aren't our focus. Instead, we've pioneered a unique approach we call 'relationship marketing.'
From day one, our mission has been to cultivate the right relationships with the clients we serve. We've learned that nurturing meaningful relationships not only enhances patient care but also fosters staff satisfaction and engagement. As leaders, we understand the importance of these key relationships in driving success. Whether it's building trust with your personnel or fostering loyalty among your patients, we're dedicated to helping you forge and maintain these essential connections.
At Healthcare Marketing Associates, we're here to support you, the clinic leader, in embracing a different approach centered around relationship marketing. Let's redefine leadership together, so you can stand out from the crowd with authentic connections and impactful strategies.
We Provide You The Tools You Need To Successfully Train Your Healthcare Team
You have a lot of responsibilities. Let us help you!
Marketing Materials
We specialize in crafting personalized marketing materials and products tailored to propel your healthcare organization towards success, conveniently delivering them to your doorstep. Whether you require educational resources for patients and referring providers or impactful giveaways for your upcoming healthcare event, we're your one-stop solution.
Additionally, we offer expertise in developing comprehensive marketing strategy plans customized to your organization's unique needs and goals.
Online Training
Elevate your clinic culture with our comprehensive courses designed to enhance soft skill development for you and your team. Our training covers a wide array of essential areas, including healthcare customer service, conflict resolution, work-life balance, communication, leadership, and beyond.
But that's not all—stay tuned for more offerings to enrich your team's capabilities.
Furthermore, we provide additional resources to accompany these training courses, ensuring subtle reminders throughout your clinic that reinforce your commitment to transforming your CARE culture.
1-on-1 with You
We offer personalized coaching sessions tailored to your needs, whether it's with you or your team member(s), to ignite a bold sense of care. Our live presentations infuse happiness back into your organization, while our individual training sessions focus on refining business etiquette, telephone skills, and front desk assistance. We delve deep into your organization to craft a relationship marketing plan that not only meets but surpasses your goals.
Rest assured, you're never alone. We're committed to working alongside you every step of the way.
Referral Marketing
Together with you and your liaison(s), we craft a robust physician liaison program, closing the communication gap between your specialty providers or hospital and referring counterparts to enhance your external referrals.
We provide guidance through our plx. playbook and offer hands-on support, collaborating with you and your team to amplify your program and referral network, all with the ultimate aim of driving revenue growth!
My entire staff loved the refreshers on the various topics monthly and have asked periodically if that was coming back. Conway Women’s is dedicated to it’s employees and want to give them every opportunity to grow personally and professionally.
I look forward to working with you again.
Katy Mullins
Christi helps me develop themes and talking points, assesses my collateral, and even trains my staff to help us keep the momentum going that she started. She possesses a treasure trove of experience that has helped us more efficiently market our practice to the primary care and family practices in our community, and I credit her in large part for the improved relationships we have with these providers. The best thing about Christi is that she is setting us up to succeed by teaching me her strategy and methods, walking me through every step, and explaining her reasoning as she goes. Christi has been an engaged, honest, and extremely professional partner, and I look forward to our ongoing partnership as we continue refining our program.
Melissa Kandel
We Want To Stay Connected with YOU ;)
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